Privacy Policy

This Privacy Policy applies to all visitors to our Website.

AstrobyHC Pte. Ltd. (“AstrobyHC”, “we” or “us”) know you care about how your personal information is used and shared. We appreciate the trust that you have with us and are committed to safeguarding your personal information. This privacy policy is about what information we collect, how we use it, who we disclose it to and how you can access, change and remove your personal information.

This policy applies to the astrobyhc.com website (the “Website”) and governs data collection, processing and usage in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”). By using the Website, you agree to the collection and use of information in accordance with this policy.

Collection of Personal Information

AstrobyHC may collect and process personal information about you. Personal information is any information about you that you have provided to us including but not limited to the following:

Name
Contact details
(including telephone number and email address)
Birth details (date, time and city location)

In order to produce your astrological birth chart and report, we may need your personal information such as name, birth date, birth time and birth location. We may also collect information such as your telephone number and email address to provide you with information about our promotions and latest product offerings. Your information is not made available to any other company or individual. It is used internally to process the orders you place with us and create your charts, whether for a free service or when you are making a purchase.

When you register with us to receive updates of our latest products and services, we may need your personal information such as your address and email address so that we could update you promptly on our latest offerings.

Use and Disclosure of your Personal Information

We may use the collected information:

To operate the Website and deliver related services;
To personalise your experience (your information helps us to better respond to your individual needs);
To improve service (your information helps us to more effectively respond to your customer service requests and support needs);
To send periodic emails to inform or update you of occasional news, related product or service information, etc. available from us, where you have consented to be contacted for such purposes. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email;
To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer;
To monitor, improve and administer the Website and its related services, and to provide general statistics regarding users of the Website.

We do not sell, rent, lease, or release your personal information to any third party. We may engage third party service providers to assist us in reaching out to you. In doing so, we will disclose your personal information to these service providers on a need-to-know basis. Access to your personal information will only be provided to them for the purpose of performing such functions. We will require these third party service providers to ensure that the personal information disclosed to them is kept confidential and secured.

When required by law, we may disclose your personal information to the authorities when requested.

Use Of Cookies

The Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Cookies on the Website may be used to ensure a smooth user experience, perform analytics, and for showing relevant advertisements. Please note that third parties (such as analytics software) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. The Website uses Google Analytics. Please refer to http://www.google.com/policies/privacy/partners to find out more about how Google uses data when you use our website and how to control the information sent to Google.

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to access all or parts of our Website or to fully experience the interactive features of our services or websites you visit.

Security Of Your Personal Information

We implement a variety of security measures to maintain the safety of your personal information. The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security; any transmission is at your own risk.

Online Privacy Policy Only

This online privacy policy applies only to information collected through the Website and not to information collected offline.

Third-party Links

Our Website may contain links to, or embedded content from (e.g. videos, images, articles, etc.), third-party websites that are not affiliated with or operated by us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services, privacy policies, or practices of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. This privacy policy only applies to this website so when you link to third-party websites you should read their own privacy policies. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Changes To This Statement

We may amend this privacy policy from time to time and make available the updated policy on our website. Any modifications to this privacy policy will be posted to this web page, without any prior notice to you. We encourage you to periodically review this privacy policy to be informed of how we are protecting your information. Your continued use of our services after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy.

Contact Information

If you have any questions about this privacy policy, you may contact us at astrobyhc@gmail.com.

Effective date: 3 Jan 2022
Last updated: 3 Jan 2022